Hosted, monitored, patched
The site and the software run on hosting we watch. Certificates renew, patches get applied, backups run every night and get tested. If something goes down we know before you do.
Hosting, monitoring, patches and a named person to call, for the site and the software we built you. With hours every month for the things you think of later.
The site and the software run on hosting we watch. Certificates renew, patches get applied, backups run every night and get tested. If something goes down we know before you do.
There is a support tab inside the app and a person on the other end of it who wrote the code. Questions get answered the same day. Most fixes ship the same day too, because nobody has to read the codebase first.
Launch is when you find out what you actually wanted. The partnership includes development hours every month, so the reminder texts, the second location and the gift cards get built rather than added to a list.
Every change gets its own preview link to approve or reject. Nothing reaches the live site because someone pressed the wrong button, and going back is one click.
| Brevity | The builder’s platform | A freelancer on call | An in-house hire | |
|---|---|---|---|---|
| A named person, same day | ✓ | Support ticket | If they answer | ✓ |
| Wrote the code they support | ✓ | ✕ | Sometimes | Eventually |
| Patches applied without asking | ✓ | ✓ | Rarely | ✓ |
| Development hours included | ✓ | ✕ | Per hour | ✓ |
| Preview link before anything goes live | ✓ | Sometimes | ✕ | Depends |
| Cost as the business grows | Flat | Per plan | Per hour | Per hire |
| Cheapest way to start | ✕ | ✓ | Close | ✕ |
Eastern time