Somebody answers when it breaks at 6pm.

Hosting, monitoring, patches and a named person to call, for the site and the software we built you. With hours every month for the things you think of later.

What keeps running after launch.

Last 30 days Up
Uptime 100%
Security patches applied, 3
Certificate renews itself
Backups nightly, tested
Watched by us, not by you

Hosted, monitored, patched

The site and the software run on hosting we watch. Certificates renew, patches get applied, backups run every night and get tested. If something goes down we know before you do.

Support, this week
4
All answered same day
Asked 9:12, from the app
Answered 9:40
Fixed by 2pm
A named person, not a ticket queue

A named person, the same day

There is a support tab inside the app and a person on the other end of it who wrote the code. Questions get answered the same day. Most fixes ship the same day too, because nobody has to read the codebase first.

This month’s hours
Included in the partnership
Shipped 2
Text reminders the day before
A second location on the site
Next: gift cards at checkout
The things you think of later, built the same month

Hours every month for what comes next

Launch is when you find out what you actually wanted. The partnership includes development hours every month, so the reminder texts, the second location and the gift cards get built rather than added to a list.

Deployments Live
Production 2m ago
Preview: new gallery page waiting on you
Rollback available one click
Every change gets a link before it goes live

You see it before anyone else does

Every change gets its own preview link to approve or reject. Nothing reaches the live site because someone pressed the wrong button, and going back is one click.

Ordinary infrastructure, so anyone could take it over.

Hosting
VercelCloudflareAWS
Data
SupabasePostgresNightly backups
Email and text
ResendTwilio
Watching it
Uptime checksError alertsPlausibleAnd more, just ask

Four ways to keep it running.

Brevity The builder’s platform A freelancer on call An in-house hire
A named person, same day Support ticket If they answer
Wrote the code they support Sometimes Eventually
Patches applied without asking Rarely
Development hours included Per hour
Preview link before anything goes live Sometimes Depends
Cost as the business grows Flat Per plan Per hour Per hire
Cheapest way to start Close

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